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Job Summary:
HTC Global Services is seeking an IT Deployment & Application Support Analyst to join their In Plant Material Flow & Scheduling Team. The role involves developing, deploying, and supporting applications used in plant production operations globally, while collaborating with various teams to improve deployment processes and application health.
Responsibilities:
• Understanding / documenting the deployment process - Working with PDO and Plant IT teams to continually improve deployment and test plans globally.
• Working with global teams to document issues / concerns related to development and deployment activities - Developing or configuration of in house tools and applications
• Establishing process for gathering, assessing and improving portfolio health related to number of software versions, database versions, number of changes etc.
• Outlining improvement opportunities and working with cross-functional teams to deliver them. - Working outside of normal days shift hours and some travel may be required.
Qualifications:
Required:
• Motivated and self-starter
• Software Development, entry level or academic experience of 1yr
• Works well in a diverse global team environment
• Excellent written and verbal communication skills
• Experience with Common Tools, MS Office, (Word, Excel, Outlook...)
• HW/SW Installation
• SQL
• Technical Communication
• Support Problem Tracking
• Application Support
• Engineer 2 Exp.: Practitioner: 1 coding language or framework
• 4+ years in IT
• 3+ years in support/incident management
• Bachelor's Degree
Preferred:
• General understanding of MS Windows Server 2012-2016 OS and 2012-2016 MS SQL Databases
• Ability to multitask by working with multiple initiatives
• Capable of managing work with limited supervision
• Programming with tools such as Java, Java Script, SQL and, Power Shell experience is nice to have
• Monitoring Tools such as Dynatrace, What's UP Gold and Splunk
• Linux
• Windows Servers
• 1+ yr RedHat Openshift
• 3+ MS SQL/Oracle DB
• 2+ yr Redhat Linux OS
Company:
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions. Founded in 1990, the company is headquartered in Troy, Michigan, USA, with a team of 10001+ employees. The company is currently Late Stage. HTC Global Services has a track record of offering H1B sponsorships.
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